Purchase Policy

Payment

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Robinson’s Craft Tech Design accepts payment via the current method indicated prior to purchase, which includes PayPal, credit cards and any other form of payment method that we may make available to you from time to time. You must have a valid form of payment on file in order to purchase our Pro Exam. You agree to abide by any relevant Term of Service or other legal agreement with a third party that governs your use of a given payment method. Prices for Pro Exams may change at any time and Robinson’s Craft Tech Design does not provide price protection or refunds in the event of a price reduction or promotional offering. Robinson’s Craft Tech Design will charge your credit card or any other form of payment method for the price listed on the relevant Pro Exam along with any form of applicably taxes, bank fees or currency variations.

Refunds

You can cancel your purchase and request a refund however, purchases through Robinson’s Craft Tech Design for Pro Exams are only refundable if we receive the request within twenty-four (24) hours from the date of sale and as long as you have not commenced using the relevant Pro Exam. To submit a refund request, please e-mail  purchase@robinsoncrafttechdesign.com. Refunds will not be granted in situations of purchase abuse. We reserve the right to approve or deny a refund request after 5 business days at our sole discretion and if approved, the refund may take up to Ten (10) business days to be fully processed. If you receive a refund for any reason, Robinson’s Craft Tech Design reserves the right to terminate your access to the relevant Pro Exam purchased. No refunds will be granted for request received after the initial twenty-four (24) hours following enrolment.

Exception to Refund Policy

You can request a full refund in circumstances where our Pro Exam is defective.

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